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From Negotiation to Stress Management. Recently, I had the pleasure of delivering our “Effective Negotiation” training to a dear client and friend, developing skills that are always needed, mainly in purchasing (many people believe these techniques should be learned only by the [...]
The Importance of Core Tools in the Automotive Industry Core Tools are essential to improving automotive processes. For automakers, they offer opportunities to improve how every process operates and represent a requirement for [...]
A major myth about CORE TOOLS persists. Many companies do not know them or still believe they are exclusive to the automotive industry. They could not be more mistaken. Although CORE TOOLS were created to meet needs within that industry [...]
What Are the Most Effective Instructional Techniques in Training? Although many theorists establish or share in-person, individual, group, opening, closing and icebreaker techniques, among others, we can identify three major techniques for adult training. Combined with numerous strategies and tactics, these techniques produce [...]
Our clients and friends constantly approach us because, although their instructors “get by” when delivering courses, something is becoming a real headache: assessing training. Yes, it is true that “if you don't measure it, it is no use,” but we need to understand that there is no [...]
When Should Instructors Provide Coaching? Yes, but what is coaching? “That is the crux of it,” as Cantinflas would say. Many people will surely object here. NOTE: this does not mean a trainer must undertake coach certification, a more delicate and much longer process in which [...]
One of our most requested services is the Supervisor Development course. Surprisingly, most clients seek help improving supervisors' communication with both their teams and superiors. I say “surprisingly” because I have always naively believed that [...]
Supervisors are a cornerstone of our company’s advancement, growth and sound development, whether they lead production lines, sales teams or administrative staff. They help employees perform their roles better and achieve clear objectives, [...]
Let me ask you a few questions: Does your company have defective products or services? Do you try to bring them into compliance to avoid losing them? When you try, do you find that you cannot and ultimately have to dispose of them? Do you have an established procedure to try to make [...]
In Mexico, when we talk about training, we understand that it is often regarded as an easily dispensable area, or the work of those of us in it is undervalued. When clients and friends contact us to learn more about our “Train the Trainer” course, seeking solutions to their various development needs [...]
