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My dear, ever-valued readers, I am writing again from a little nook at the entrance to Calvillo, a Pueblo Mágico in Aguascalientes, while waiting to begin the training that brings me here. My visit coincided with the arrival of an army of Boy Scouts [...]
On the Unbearable Motivation of Being and Leading Teams. Yes, dear reader, we are back. We were out celebrating, not dead: away from the blog for a while, but never forgetting this lovely space for reading and understanding. For several weeks, there has been a [...]
Yellow Belts: Powerful Catalysts for Change When I mention Yellow Belts, what first comes to mind? A yellow leather belt? Perhaps a karate practitioner wearing a yellow belt? No! Neither of those [...]
Over the last 10 days, after a long break, I had to pack again and travel for several days. The year's final months are extremely busy for us, with every hand at JST&C working at a frantic pace. For yours truly, your friend, this [...]
We Are All Responsible for the DNC. If you want to assess which competencies employees possess and which they lack, a DNC is necessary. Assessing candidates' capabilities during recruitment and selection is vital. But we must not underestimate the importance of conducting a DNC, an assessment or diagnosis to determine whether people in [...]
As you know—and if not, let me tell you—we are reaching this milestone thanks to your support and the enormous efforts of many people who have contributed, directly and indirectly, to keeping the JST&C ship sailing into ever-deeper waters, always seeking to provide first-class service and, contrary [...]
Often, in our careers, the title Manager or Director means we have reached a “privileged” position. Yet we may have reached it through professional development without knowing how to lead an organization's most important resource properly: its people. Although there is no doubt about your ability regarding [...]
When we conduct Problem Analysis and Solving (AySP) at work or in daily life, the problem often remains unresolved because we make mistakes in the analysis and solution process. The 7 Most Common Problem-Solving Errors [...]
The other day, we were in Monterrey, the “Sultana of the North,” visiting one of our dear clients and friends. We were talking specifically about the sales team, the number of “prospects” they generated and their difficulty closing sales. They told us that some of the indicators for [...]
You have spent two, three, four or even five months planning your biiiiig year-end dinner and dance, with the care and passion you bring to your work every day. You battle with 4,000 suppliers over the venue or garden and the food, and fight with management to authorize “good” gifts, rather than [...]
