Phone +52(442)9267021
Recently, I taught our Train the Trainer course in Monterrey to engineers from one of the country’s most renowned research and development centers. It was an extremely rewarding experience. Making a small contribution to education and growth that directly or indirectly [...]
There is a training maxim: If it is not measured, it is no use. If we do not evaluate training's impact, we are throwing money away. Why? It is simple: we cannot know whether staff learned, or how much. Also, did they only learn concepts, or are they [...]
I know this is one of supervisors' main shortcomings and a real headache for you. We know you give internal talent opportunities to grow as part of a career development plan. But what happens when, overnight, everyone's “buddy,” the most [...]
Conflict management is essential for every supervisor. Whatever the company's line of business, we must accept that we are human, and sometimes our wires get crossed or some strange process in our heads makes us start arguing and fighting over countless situations without [...]
One competency we undervalue most when choosing a new team supervisor is Motivation. Motivation is people's internal ability to encourage themselves and move forward despite their circumstances. We must discuss not only team motivation, but also [...]
