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Organizational Development through Harmony What is Organizational Development through Harmony? Does it sound familiar? No? It is simple: everyone is in tune and aligned, knowing where we are heading and what we need to get there. It is the moment when we see ourselves not [...]
Most companies view an external consultant or instructor as an expense and have set about developing their own consultants, assuming this costs less. However, have you considered that this investment may, in the long run, turn out to be more [...]
Cantinflas, one of the greats of that era, consciously or unconsciously established the term ‘cantinflear,’ now recognized by the RAE to describe nonsensical, hard-to-understand speech. You may remember Cantinflas with his trousers half pulled up, bricklayer's cap, rag over his shoulder and unfiltered cigarette, [...]
Over the last few weeks, fortunately, we have had a great deal of work, traveling kilometers by land and air to deliver training in different cities throughout Mexico. Your friend and humble writer had to move from Puebla to Tijuana at a moment's notice, urgently, because of the ever [...]
It All Starts with a Good Assessment! In an earlier article, we discussed the importance of correctly identifying whether team building is actually needed. It is an extremely effective tool for strengthening mutual understanding, empathy and empowerment [...]
Every day, clients and friends ask us this particular question: Is course “X” registered with STPS? Do you issue DC-3? Are you registered with the Ministry of Labor? Among others. All training we offer is registered with STPS. Why? Simple: it is a [...]
For many companies, FMEA (AMEF: Failure Mode and Effects Analysis) is a new concept today. However, this tool has been used for many years, mainly in the automotive industry. Many believe it originated there and is used only there, but they could not be more mistaken. What [...]
A couple of weeks ago, a client called in clear distress to ask whether we could help her team. She said the workplace atmosphere was poor and difficult: you could cut the tension with a knife. Team Building? Like many [...]
For many years, most companies have focused on selling, regardless of how or at what expense: the point is to sell. Although selling in itself is always profitable, when the surrounding processes are inadequate, we begin generating selling expenses that [...]
A basic guide to losing customers in 5 minutes. A basic guide to losing customers in 5 minutes. When I sat at the computer to write this article, I was feeling somewhat upset after a hectic day of dealing with situations that, in my opinion, should not [...]
