What Is a Zero Defects Culture?

Blog. What Is a Zero Defects Culture? A Zero Defects Culture is a working philosophy seeking to eliminate errors through prevention, process standardization and commitment at every organizational level. More than a numerical goal, it is a mindset in which every employee understands that [...]

Yellow Belts, the great catalysts for change.

Yellow Belts: Powerful Catalysts for Change When I mention Yellow Belts, what first comes to mind? A yellow leather belt? Perhaps a karate practitioner wearing a yellow belt? No! Neither of those [...]

BLACK BELTS, THE SUPERHEROES OF ORGANIZATIONS

For many years, most companies have focused on selling, regardless of how or at what expense: the point is to sell. Although selling in itself is always profitable, when the surrounding processes are inadequate, we begin generating selling expenses that [...]

Improve processes, avoid adopting problems.

Let me ask you a few questions: Does your company have defective products or services? Do you try to bring them into compliance to avoid losing them? When you try, do you find that you cannot and ultimately have to dispose of them? Do you have an established procedure to try to make [...]