Lean Six Sigma
Module 1: What's Six Sigma?
An introduction to the methodology Six Sigma and its stages.
- Definition of Six Sigma.
- Define problem and select project.
- DMAIC Methodology.
Module 2: Define: “For those who do not know where they are going, no wind is favorable.” – Seneca
Know how to define the problem / select the project.
- Know our opportunities.
- Critical-to-Quality Characteristics.
- Understanding the Customer's needs.
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- Customer Needs Map.
- Model Kano.
- Trends.
- Project generation.
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- Business case.
- Definition of CTQ's To get better.
- Objective.
- Scope.
- Team.
- Resources.
- Metrics.
- Schedule (Gantt).
Module 3: Measure: "What isn't measured cannot be improved" William Thomson.
Know the methodology and tools of the stage of measurement within a project.
- The aims of the phase.
- A description of the process.
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- Process Map.
- SIPOC.
- Cross - Functional.
- Data collection.
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- Sampling methods.
- Collection sheets.
- Performance of the process.
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- OEE.
- YIELD.
- DPMO'S
- Sigma level.
- Evaluating the R&R Measurement System.
Module 4: Analyze: "You never know what you have, till you have an analysis." - Anonymous
- Balance Diagram.
- Spaghetti Diagram.
- QFD (Deployment of the Quality Function).
- Process FMEA (AMEF).
- Basic Statistics.
- Fishbone Diagram.
- Reality Tree.
- Pareto Chart.
- Correlation analysis.
- Histogram.
- Process Capability.
- Hypothesis Tests and Confidence Intervals.
Module 5: Improve: "Blessed are they that are at the bottom of the well, for from there onwards we can only go improving " - Joan Manuel Serrat
Know how to set new conditions in the operation process.
- Theory of Constraints.
- Introduction to DOE (Design of Experiments).
- Factorial Designs.
Module 6: Control: “The secret to success is to own nothing but control everything” - Nelson. Aldrich Rockefeller
Learn to standardize implemented improvements and document lessons learned.
- Control charts.
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- Control Chart for Variables.
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- X - R
- X - S
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- Attribute control charts.
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- P Chart
- NP Chart
- C Chart
- U Chart
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- Control Plan.
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