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5 common mistakes blocking your sales process (and how to avoid them) Most salespeople know their product, but few master communication. In an environment where customers seek trust before price, how you communicate can determine whether you close or lose a sale. A successful sales process does not [...]
Over the last 10 days, after a long break, I had to pack again and travel for several days. The year's final months are extremely busy for us, with every hand at JST&C working at a frantic pace. For yours truly, your friend, this [...]
As you know—and if not, let me tell you—we are reaching this milestone thanks to your support and the enormous efforts of many people who have contributed, directly and indirectly, to keeping the JST&C ship sailing into ever-deeper waters, always seeking to provide first-class service and, contrary [...]
Over the last few weeks, fortunately, we have had a great deal of work, traveling kilometers by land and air to deliver training in different cities throughout Mexico. Your friend and humble writer had to move from Puebla to Tijuana at a moment's notice, urgently, because of the ever [...]
A basic guide to losing customers in 5 minutes. A basic guide to losing customers in 5 minutes. When I sat at the computer to write this article, I was feeling somewhat upset after a hectic day of dealing with situations that, in my opinion, should not [...]
