Training for Supervisor Development

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Two course outlines available, with the same goal. Explore them and choose the one that fits your needs.

Development of Supervisors

Objectives:

  • Acquire techniques and tools to facilitate your employees’ work.
  • To get motivation techniques for your work team.
  • Recognize his role as a leader and his responsibilities.
  • To develop skills as an agent of change.

Intended for:

  • Coordinators / Supervisors.

At the end of the course:

  • Participants will have identified the duties of their role and how to manage them.
  • The participant will be capable of managing conflicts.
  • The participant will be prepared to face changes and to take advantage of every opportunity that it offers.
  • The participant will have developed motivation techniques for his or her work team.

Module 1: Wind of Change.

Train Change Agents who manage transitions within the organization.

    1. Myths and realities about changes.
    2. Factors of change that have an impact on organizations.
    3. Reaction to change.

Module 2: but I'm a Supervisor!

To understand his role as an Administrator and Facilitator of his work team.

    1. Supervisor's characteristics and principles.
    2. What's an Administrator?
    3. The Leader's Role
    4. What affects your work team?

Module 3: High-Performance Teams.

Let’s learn to recognize and understand high-performance teams, and techniques for building and assessing them.

    1. Teamwork.
    2. Breaking paradigms.
    3. Empowerment.
    4. Reward success: Motivation.

Module 4: And at the end the leaders aren't born, they're made!

Provide leadership skills for conflict management and decision-making.

    1. Attitudes of an effective leader.
    2. Know how to Communicate.
    3. Conflict management: Understanding, integrating and balancing needs.

Development of Supervisors 2.0

Objectives:

  • Acquire techniques and tools to facilitate your employees’ work. 
  • Get coaching techniques for your work team.
  • To get strategic planning techniques.
  • To develop skills for effective time management.

Intended for: 

  • Supervisors. 
  • Coordinators.
  • Department Heads.
  • Leaders.

At the end of the course: 

  • Participants will have identified their job functions and how to manage them.
  • Participants will be able to manage their employees' performance.
  • The participant will have developed a sense of belonging to the company.
  • The participant will be prepared to face changes and to take advantage of every opportunity that it offers. 
  • Participants will have developed management techniques for their team. 

Module 1: Do I Already Know Where I Am?

To know my organization, how it forms and who forms it.

  1. What's an organization?
  2. How's the organization formed?
  3. To set up the philosophy of the company
  4. Organization as a system

Module 2: Time Management.

To strengthen management of leaders, for effective time use.

  1. Principles of time management.
  2. What's urgent and important.
  3. The "robbers" of time.

Module 3: Coaching the Team.

Learn new techniques for managing the work team.

    1. What's Coaching?
    2. The Coach.
    3. Coaching Principles.
    4. Barriers to the Coaching.
    5. NLP (PNL).- It Depends on the Lens Through Which You Look.
    6. Emotional intelligence at Coach's service.
    7. Feedback - Feedforward

Module 4: The Strategic Leader.

To provide strategic leadership skills for an appropriate management of work teams.

    1. Types of leadership.
    2. SWOT analysis (FODA)
    3. Introduction to the Balanced Score Card
    4. Application of the continuous improvement cycle PDCA.
    5. Process Orientation: Horizontal Alignment.
    6. Using "Catch Ball" for vertical alignment.
    7. Performance assessment by target.

For companies:

We offer options for private groups in live online or face-to-face formats at your facilities. Discover the educational offerings we have for you: JS Training & Consulting Courses

Explore our online learning platform: Wings E-Training

Complete the form for a tailored quote.

This contact form is provided in Spanish.

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