Objectives:

• Acquire techniques and tools to facilitate your employees’ work. 
• Get coaching techniques for your work team.
• To get strategic planning techniques.
• To develop skills for effective time management.

Intended for: 

• Supervisors. 
• Coordinators.
• Department Heads.
• Leaders.

At the end of the course: 

• Participants will have identified their job functions and how to manage them.
• Participants will be able to manage their employees' performance.
• The participant will have developed a sense of belonging to the company.
• The participant will be prepared to face changes and to take advantage of every opportunity that it offers. 
• Participants will have developed management techniques for their team. 

Module 1: Do I Already Know Where I Am?

To know my organization, how it forms and who forms it.

1. What's an organization?
2. How's the organization formed?
3. To set up the philosophy of the company
4. Organization as a system

Module 2: Time Management.

To strengthen management of leaders, for effective time use.

1. Principles of time management.
2. What's urgent and important.
3. The "robbers" of time.

Module 3: Coaching the Team.

Learn new techniques for managing the work team.

1. 1. What's Coaching?
   2. The Coach.
   3. Coaching Principles.
   4. Barriers to the Coaching.
   5. NLP (PNL).- It Depends on the Lens Through Which You Look.
   6. Emotional intelligence at Coach's service.
   7. Feedback - Feedforward

Module 4: The Strategic Leader.

To provide strategic leadership skills for an appropriate management of work teams.

1. 1. Types of leadership.
   2. SWOT analysis (FODA)
   3. Introduction to the Balanced Score Card
   4. Application of the continuous improvement cycle PDCA.
   5. Process Orientation: Horizontal Alignment.
   6. Using "Catch Ball" for vertical alignment.
   7. Performance assessment by target.

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