Course developed around a series of needs for short-term improvement:

• • Opportunity in communication skills.
  • Difficulty understanding and communicating with people.
  • Difficult interaction with personnel with an explosive character, low accessibility or depression.
  • Better customer care.
  • Closed-minded people with limited vision.

On these grounds, I should like to introduce the formal proposal for the course:

“NLP (PNL): Breaking the Mold”

A course outline based on an instructional methodology rooted in face-to-face training, using different learning techniques such as role play, roundtable discussions, debate, personal recognition, and video, among others.

Objectives:

• To understand the basic process of human communication.
• To understand how the human mind processes to communicate effectively.
• Learn the foundations of NLP (PNL).
• To develop skills to improve interaction and understanding.
• Observe things from a new viewpoint.

Intended for:

• Senior management personnel.
• Supervisory, coordination, or management personnel.
• Operating personnel.

At the end of the course:

• The participant  will use the process, elements and variations of human communication to their advantage.
• Participants will understand how the human mind processes information to relate better to their surroundings and society.
• Participants will be able to interact more empathetically.
• Participants will be able to motivate themselves.
• Participants will be able to reprogram their responses to certain conflict situations.

Module 1: Communication

To improve communication skills, we must first understand the concept of communication, its origins, and the elements and processes that form it.

1. 1. The communication process.
   2. Verbal / Nonverbal Communication.
   3. Personal image.

Module 2: Neurolinguistic Programming

Understanding the basic processes and elements of communication, people need to understand the mental processes that people are following so that they can improve their relations.

1. 1. What is NLP (PNL)?
   2. Pillars of NLP (PNL).
   3. How do we perceive the world?
   4. Basic information processes.
   5. Rapport.
   6. Presuppositions.
   7. Metaprograms.
   8. Rules of conduct.

Module 3: Survival Decalogue.

A new way to see life.

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