Introduction to ISO 9001: 2015
Introductory training for international standard ISO 9001:2015. The aim is to:
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- To introduce personnel involved in established systems based on ISO 9001: 2015.
- Know about the fundamental changes of the standards in their new version.
- To identify in a general manner what are the main actions to be undertaken by the company for its proper implementation.
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The course aims at staff involved with Internal Audit, quality personnel and all Company people who wish to learn about the requirements of the integrated management system.
We therefore present the syllabus that suit their needs
Module 1: Fundamental Principles of Quality Management.
- General concepts
- Standards. Standardisation process. Certification and Accreditation processes.
- Principles of Quality Management.
Module 2: ISO 9001:2015 – Overview and organizational context.
- Introduction.
- Object and scope.
- Normative references.
- terms and definitions.
- Context of the organization.
Module 3: ISO 9001: 2015 - Leadership, planning and support.
- Leadership and commitment, policy, responsibilities.
- Planning, risks, quality objectives, changes.
- Resources, skills and awareness
- Communication, information documented.
- The PHVA cycle.
Module 4: ISO 9001: 2015 - Operation, evaluation and improvement.
- Operational planning and control.
- Products and services. Design and development. Requirements. Control of nonconforming outputs.
- Monitoring, Measurement, Analysis, and Evaluation. Internal Audit.
- Management review.
- Non-conformity, corrective action and continuous improvement.
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