Training course designed to cover a number of needs such as:

• • Improving the quality of their products and processes.
  • Waste reduction.
  • Reduction in variability.
  • Identifying the causes of rework or reprocessing.
  • You identify problems.
  • Prevent mistakes.

Based on this requirement, I am pleased to introduce the formal course proposal, based on an instructional methodology beginning with in-person workplace training.

Objectives:

– Know and apply the 7 basic quality tools in your organisation.

– Clearly define the problems or areas for improvement within the company.

To propose, discuss and agree on potential solutions.

To conduct analysis with concrete and verifiable data.

Intended for:

• – Operating personnel
• – Administrative personnel
• – Middle Managers
• – Managers and Directors.

At the end of the course:

• – The participant will be aware of the 7 tools of quality.
• – The participant may conduct analysis using the 7 quality tools.
• – The participant will be able to propose immediate solutions through data analysis.
• – The participant will gain skills to be more effective in presenting his or her results.

Module 1: Introduction to the 7 Quality Tools

Understand the origin of these tools and their general use.

1. History of quality.
2. Quality Gurus.
3. 7 Statistical tools.

Module 2: The 7 Tools of Quality

Know and learn how to use the 7 tools of quality.

1. 1. Control sheets
   2. Histograms
   3. Pareto Diagram
   4. Cause-and-effect diagram or Ishikawa diagram.
   5. Scatter Diagrams.
   6. Control charts.
   7. Stratification Analysis.

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